Deliver fast, personalized customer service via WhatsApp. Combine AI automation with human agents to resolve issues 24/7.
Resolve 70% of queries instantly with smart chatbots. Answer FAQs, track orders, and escalate complex issues to agents.
Shared WhatsApp inbox for your support team. Assign conversations, add internal notes, and collaborate in real time.
When bots can’t help, automatically route to the right agent. Reduce wait times and improve resolution speed.
Send order updates, delivery notifications, and outage alerts directly to customers via WhatsApp — no missed messages.
Track response times, resolution rates, and agent performance with real-time dashboards and reports.
End-to-end encryption, data privacy, and compliance with GDPR and industry standards.
With AI chatbots handling routine queries, your team can focus on complex cases — cutting average response time from hours to minutes.
Shared inbox, internal tagging, and real-time notes keep your support team aligned and efficient.
Never miss a message. AI bots handle after-hours queries, ensuring customers always get a response — even at midnight.
WapsChat Support has transformed our customer service. We’ve reduced response time by 80% and improved CSAT scores by 45%. It’s a game-changer.
Join thousands of companies using WapsChat to
automate responses, empower agents, and delight customers.